Most zoos I know have a horror story.
I don't mean a ghost story - though plenty have those as well. I mean an actual terrible thing that happened there, a piece of dirty laundry that is generally kept from the public (unless it manages to happen in a public manner, in which case you're stuck with it), but is breathlessly told to each new hire, with details especially sought out from those who were actually there. Less Dracula, more Harambe.
Sometimes it's the story of a keeper fatality - they happen rarely, especially these days, but many zoos have been around for a long time, so a decent number have chalked up one over the course of their history (especially zoos that used to manage elephants free contact). Even rarer are visitor fatalities - but when they do happen, they tend to seize international attention, especially when they happen in public, such as the African wild dog incident at Pittsburgh and the tiger incident at San Francisco, versus visitors who sneak in at night and meet their ending there.
There are also horror stories of animal fatalities and animal escapes, the later sometimes taking on the air of mystery stories if the animal never reappears. For Philadelphia Zoo staff, for example, the memory of the primate house fire that wiped out their apes, monkeys, and lemurs is a story that never fails to chill the blood.
Many stories dance on the line of tragicomedy, where it could easily go either way for the keepers on the flip of a coin - an outrageous anecdote that they are retelling and laughing about until they retire, or something that will traumatize them deeply for the rest of their days.
Recounting these stories among staff isn't just a way to terrorize new keepers. It's a way to build an institutional culture, while also imparting lessons and experience to help prepare the next generation of keepers. But, yeah, a big part of it is about scaring the new keepers...
Happy Halloween


